Privacy policy

Privacy Policy – KS Label Collective

 

KS Label Collective values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Contact Information

Business Name: KS Label Collective

Country of Operation: Australia

Privacy Contact Email: support@kslabelcollective.com

Website: kslabelcollective.com

 

For questions about this Privacy Policy or how we manage personal information, please contact KS Label Collective at support@kslabelcollective.com

2. Personal Information We Collect

When you interact with our website or make a purchase, we may collect personal information including but not limited to:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers)
  • Order history and customer support communications

We may also automatically collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and interactions with our website

3. How We Use Personal Information

We collect and use personal information for purposes including:

  • Processing and fulfilling orders
  • Providing customer support
  • Communicating with you about your orders
  • Improving website functionality and user experience
  • Analytics and performance monitoring
  • Marketing and promotional communications (where consent has been given)

4. Cookies & Tracking Technologies

KS Label Collective uses cookies and similar tracking technologies to enhance your browsing experience and improve our services.

 

These technologies may include:

  • Cookies for site functionality and session management
  • Analytics tools such as Google Analytics to understand website usage
  • Marketing and advertising pixels (e.g. Meta, Google)
  • Performance and traffic tracking tools

Cookies are used for purposes including:

  • Website functionality
  • Analytics and performance monitoring
  • Marketing and advertising

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. Marketing Communications

With your consent, we may send marketing or promotional emails about KS Label Collective products, offers, or updates.

 

Marketing emails are only sent where consent has been provided.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

 

Transactional communications (such as order confirmations) will still be sent where necessary.

6. Disclosure of Personal Information

We may disclose your personal information to trusted third parties, including:

  • Shopify (our e-commerce platform provider)
  • Payment processors
  • Shipping and logistics providers
  • Analytics and marketing service providers

We may also disclose personal information where required by law or to comply with legal obligations.

7. International Data Storage & Transfers

KS Label Collective uses Shopify and other third-party service providers to operate our business. As a result, your personal information may be stored or processed outside Australia, including in countries such as the United States or Canada.

 

We take reasonable steps to ensure that overseas recipients handle personal information in accordance with Australian privacy standards and appropriate safeguards.

8. User Rights & Access to Information

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information, where permitted by law

To make a request, please contact us at support@kslabelcollective.com

We will respond within a reasonable timeframe in accordance with applicable laws.

9. Children’s Privacy

Our website is not intended for children under the age of 13.

KS Label Collective does not knowingly collect personal information from children.

 

If you believe we have collected personal information from a child, please contact us and we will take appropriate steps to remove the information.

10. Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure, and follow industry best practices to safeguard data.

 

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

11. Australian Privacy Law Compliance

This Privacy Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

Nothing in this Policy limits your rights under Australian privacy law.

12. Changes to This Privacy Policy

KS Label Collective may update this Privacy Policy from time to time.

Any changes will take effect immediately upon posting on our website.