Terms of service

Terms & Conditions – KS Label Collective

 

By accessing and using the KS Label Collective website (“Site”), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our Site or purchasing any products.

1. Business Information

KS Label Collective operates in Australia.

References to “KS Label Collective”, “we”, “us”, or “our” refer to the KS Label Collective business entity operating in Australia.

2. Orders & Acceptance

All orders placed through our Site are subject to acceptance and availability.

 

We reserve the right to cancel or refuse any order at our discretion, including but not limited to situations involving:

  • Pricing or product description errors
  • Stock availability issues
  • Suspected fraudulent or unauthorised activity

If an order is cancelled after payment has been processed, a refund will be issued using the original payment method.

3. Shipping & Delivery

Shipping timeframes provided on our Site are estimates only and may vary due to factors beyond our control.

 

KS Label Collective is not liable for delays caused by third-party carriers, customs processing, or other external events.

 

Risk of loss or damage passes to you once the goods are dispatched, in accordance with the Australian Consumer Law (ACL).

 4. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Returns Policy, which should be read in conjunction with these Terms.

 

KS Label Collective complies fully with the Australian Consumer Law, including guarantees that cannot be excluded.

  • Change-of-mind returns are not accepted, except where expressly stated otherwise in our Returns Policy.
  • Faulty, damaged, or incorrect goods are handled in accordance with your rights under the ACL.

Nothing in these Terms limits or excludes your statutory consumer rights.

5. Print-on-Demand & Product Variations

Some KS Label Collective products may be made to order or printed on demand.

Due to the nature of production:

  • Minor variations in colour, texture, or print placement may occur
  • Such variations are not considered defects and do not qualify as faults under the ACL

6. Intellectual Property

All content on this Site, including but not limited to:

  • Designs
  • Logos
  • Images
  • Text
  • Graphics
  • Product descriptions

is the intellectual property of KS Label Collective.

 

You must not reproduce, copy, modify, distribute, or commercially exploit any content without prior written consent from KS Label Collective.

 7. User Conduct

You agree not to:

  • Misuse the Site or its content
  • Engage in fraudulent, deceptive, or unlawful activity
  • Interfere with the Site’s security, functionality, or operation
  • Attempt unauthorised access to systems or data

KS Label Collective reserves the right to suspend or terminate access for breaches of these Terms.

8. Limitation of Liability

To the maximum extent permitted by law, KS Label Collective is not liable for any indirect, incidental, or consequential loss arising from your use of the Site or products.

 

This limitation does not apply to:

  • Consumer guarantees under the Australian Consumer Law that cannot be excluded

Where liability cannot be excluded, it is limited to the remedies available under the ACL.

9. Indemnity

You agree to indemnify and hold harmless KS Label Collective from any claims, losses, damages, liabilities, or expenses arising from:

  • Your misuse of the Site
  • Breach of these Terms
  • Violation of any law or third-party rights

10. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

 11. Changes to These Terms

KS Label Collective may update or modify these Terms & Conditions at any time.

Continued use of the Site after changes are published constitutes acceptance of the updated Terms.